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Attempts at finding out more from the contact number on the csapprove site led to a terse exchange with a Florida-based customer service agent and manager who said they couldn't talk unless I had an account and was charged.
Back in late May, Satnam Narang, a single, 31-year-old security response manager at Symantec (a cybersecurity firm that owns Norton anti-virus) was flipping through Tinder in his Santa Monica apartment.
Companies like pull in people with an emotional need to find their soul mate and then they ask them to pay for the match-making service.
The service prices range from to a month, on average, but the real kicker is when the payments are set-up on a recurring basis and the users gets charged for services they are no longer using.
And they ruse is easy to fall for, because it plays into our desire for easy flirtation.
SEE ALSO: 10 Red Flags You're About to Get Spammed Here's how it works: Scammers set up fake profiles with photos of attractive women.
We started our search for contact information on the Customer Service and Contact Us pages, but there is no openly available information aside from a contact form.
And the app doesn't have a streamlined process to fix spam.
There's no way to report it in the app; instead Tinder only allows users to block spam accounts.
And they were both the exact same reply." Narang figured it was a hoax.
But since he worked in web security, he was curious to follow the trail.
Once a user contacts them, a spambot sends enticing programmed messages, tempting to you to join a private session with a live feed of the person undressing.